How can Hyperknow customer support help you today?

How can Hyperknow customer support help you today?

How can Hyperknow customer support help you today?

Frequently asked questions

How can I register for this product?

Right now, Hyperknow Agent is only open for users with an invite code. However, we’re opening limited early-access spots for users who visit our website and follow us on TikTok, X (Twitter), LinkedIn, or Instagram. If you see an invite code displayed on our website, it means spots are currently open — and we encourage you to sign up before they run out.

What is an Agent and how is it different?

An Agent is a new kind of AI architecture — it doesn’t just generate answers, it reasons and acts. It connects the large language model (LLM) to real-world tools such as your uploaded files, web search, and even personalized learning data. In Hyperknow Agent, this means the system can do things traditional chatbots can’t — like actually read up to 1,000 pages of your textbook or slides, generate exam-ready cheatsheets, and explain concepts step by step like a real professor. More unique use cases are waiting for you to discover inside.

How is my data stored and used?

Your privacy is important to us. We don’t have access to your conversation history, but if you click the “Report Issue” button in a chat, our team can view that specific conversation to troubleshoot and provide feedback via email. All data is stored securely and used only to improve your experience — never shared with third parties.

Frequently asked questions

How can I register for this product?

Right now, Hyperknow Agent is only open for users with an invite code. However, we’re opening limited early-access spots for users who visit our website and follow us on TikTok, X (Twitter), LinkedIn, or Instagram. If you see an invite code displayed on our website, it means spots are currently open — and we encourage you to sign up before they run out.

What is an Agent and how is it different?

An Agent is a new kind of AI architecture — it doesn’t just generate answers, it reasons and acts. It connects the large language model (LLM) to real-world tools such as your uploaded files, web search, and even personalized learning data. In Hyperknow Agent, this means the system can do things traditional chatbots can’t — like actually read up to 1,000 pages of your textbook or slides, generate exam-ready cheatsheets, and explain concepts step by step like a real professor. More unique use cases are waiting for you to discover inside.

What access will I get if I use an invite code?

As we’re still in beta, some features such as conversation history are being developed, and you might notice areas labeled as work in progress. However, invite-code users enjoy unlimited LLM access, the opportunity to schedule a one-on-one onboarding session with our founders, and an invitation to join our official Discord community at https://discord.com/invite/WXhsUSxtGH .

How is my data stored and used?

Your privacy is important to us. We don’t have access to your conversation history, but if you click the “Report Issue” button in a chat, our team can view that specific conversation to troubleshoot and provide feedback via email. All data is stored securely and used only to improve your experience — never shared with third parties.